Royal Ace Casino casino — In-Depth Casino & Slots Review
Author: Industry Review Team
Published: November 11, 2018 | Updated: November 06, 2025
Royal Ace Casino casino has operated since 2009 and is built around Real Time Gaming (RTG) software. In our Royal Ace Casino casino/slots reviews we look at the game selection, bonuses, banking and the well-documented withdrawal history so you can make an informed decision.
This review covers Royal Ace’s slots, table games, progressive jackpots and VIP program, plus practical guidance on deposits and withdrawals. We use player reports, our own testing and industry data to assess whether Royal Ace is a suitable choice for players who prioritise big upfront bonuses versus guaranteed payouts.
| Website: | royalacecasino.com |
|---|---|
| Online Since: | 2009 |
| Bonus: | 200% welcome bonus up to $4,000 |
| License: | Costa Rica (offshore) |
|---|---|
| Software: | Real Time Gaming (RTG) |
| Location: | Costa Rica (operated) |
About Royal Ace Casino
Royal Ace Casino is an online casino that has operated since around 2009 and is known for using Real Time Gaming (RTG) software. The site targets players in the United States and other countries where RTG casinos are popular.
The casino advertises large welcome offers, a loyalty/VIP program and a catalog of slots, table games, video poker and progressive jackpot titles. The operator typically runs promotions targeted to new and returning players.
Royal Ace is operated from Costa Rica (an offshore jurisdiction). This means it is not licensed by major European regulators (UKGC, MGA), which limits formal player protections and dispute resolution options.
My Experience at Royal Ace (summary of reviews)
Players and industry reviewers consistently note that the site’s RTG game selection and bonus values are attractive, particularly for US-facing players seeking large match offers.
However, many player reports and industry review sites highlight significant issues with withdrawals — long delays, fees and restrictive terms that complicate cashouts.
Customer support is available but frequently described as slow or unresponsive in withdrawal disputes, which has led some watchdogs to flag or blacklist the operator.
Given the mixed-to-negative reputation around payouts, we recommend exercising caution and limiting deposits to amounts you can afford to lose.
Typical deposit: $30+ | Time with site: various | Common complaints: withdrawal delays, fees | Software: RTG | Reputation: Mixed-to-negative among watchdog sites
"Large bonuses and a solid RTG library, but multiple reports of payout problems and slow support mean approach with caution." — Industry review consensus
Bonuses and Promotions
Royal Ace markets sizeable welcome bonuses and recurring promotions. Bonus values can look generous on first sight but come with wagering requirements and terms that players should read carefully.
Multiple bonus types have been advertised historically — deposit matches, free spins/no-deposit offers and VIP incentives — but clearance of bonus winnings can be hampered by playthrough rules and withdrawal restrictions.
Typical Casino Welcome Bonus
Advertised examples include up to 200% match (tiered) up to $4,000. Wagering requirements, maximum cashout limits and bonus playthroughs often apply — always check the current T&Cs before claiming.
No Sportsbook
Royal Ace is a casino operator focused on casino games. It does not operate a dedicated sportsbook under the Royal Ace brand.
Reload / Ongoing Promotions
Site-run reload bonuses and occasional deposit promos are offered to returning players. Terms often include wagering requirements and game restrictions.
VIP and High Roller Offers
Royal Ace historically runs a multi-level VIP program with personalized offers for higher-tier players. Exact benefits vary and are subject to change.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and formats vary by promotion.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and formats vary by promotion.
Other Bonuses and Promotions
- No-deposit bonuses (historically)
- Match deposit offers
- Reloads and recurring promos
- VIP/loyalty rewards (terms apply)
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How Royal Ace Bonuses Compare
Bonuses are often generous on paper compared with many regulated casinos, especially for US-facing players who have fewer regulated options.
However, many regulated operators offer clearer terms, faster payouts and stronger player protections — areas where Royal Ace often falls short.
If quick, reliable withdrawals and regulatory oversight are priorities, regulated casinos (MGA/UKGC-licensed) are usually preferable.
Recommendation: If you consider Royal Ace for the bonuses, read all wagering and withdrawal terms, be conservative with deposit amounts, and confirm withdrawal methods and fees before playing.
VIP and Loyalty Program
Royal Ace has offered a tiered VIP program, giving higher depositors access to personalized bonuses, account managers and increased limits.
The program is activity-based; however, the value of VIP benefits can be limited if withdrawal processes remain slow or restrictive.
High rollers should confirm VIP terms and cashout pathways in writing before committing large sums.
Banking Methods
Banking options vary by player location. Historically, the site accepts credit/debit cards, bank wire transfers and some alternative/e-wallet or voucher-based deposit methods. Bitcoin and crypto acceptance has appeared at certain RTG partner sites but varies over time.
Deposits
Minimum deposits reported around $30 in many reviews, though the exact minimum depends on the payment method and current promotions. Accepted deposit methods typically include Visa, Mastercard, Bitcoin and bank wire; availability differs by country.
| Deposit Method | Min. Deposit | Max. Deposit | Deposit Now |
|---|---|---|---|
| Visa | $30 | $5,000 | Deposit with Visa |
| Mastercard | $30 | $5,000 | Deposit with Mastercard |
| Bitcoin | $20 (or equivalent) | N/A | Deposit with Bitcoin |
| Bank Wire | $100 | $50,000 | Deposit with Bank Wire |
| E-wallets (varies by country) | $30 | $10,000 | Deposit with E-wallet |
Withdrawals
Withdrawals have a reported minimum (often around $20) and advertised processing up to 0–10 banking days. Multiple review sites and players report much longer waits, withdrawal fees (reports of ~5%) and occasional denials or delays — a primary area of concern for this operator.
Be prepared to supply KYC documents when withdrawing. For larger sums, confirm processing times and potential fees in advance.
| Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Timeframe |
|---|---|---|---|
| Visa/Mastercard | $20 | $5,000 | 5-10 days |
| Bank Transfer | $100 | $50,000 | 5-20 days |
| Bitcoin | $20 (or equivalent) | N/A | Varies — often slower than advertised |
| E-wallets (varies by country) | $20 | $10,000 | 2-10 days |
Casino Lobby
Royal Ace’s lobby is built around Real Time Gaming (RTG) software offering slots, table games and video poker. Graphics and UI are serviceable but not as modern as top-tier regulated casinos.
The RTG library includes classic and modern-style slots, progressive jackpot titles and a selection of blackjack, roulette and video poker variants.
Slots
RTG slots power the majority of the catalog — progressive and fixed-jackpot titles are highlighted. Players can find classic 3-reel and multi-line video slots among the offerings.
Progressive jackpots such as Aztec’s Millions-style RTG titles and other networked jackpots are part of the appeal for players seeking big wins.
RTG progressive jackpot examples historically include titles similar to Aztec’s Millions and related progressive networks.
A popular RTG-style slot that appears across multiple RTG skins and implementations.
Simple, low-variance slots ideal for casual players and low-stake sessions.
Multi-line video slots with bonus features and free spin rounds — RTPs and volatility vary by title.
Table Games
A standard RTG table game selection: multiple blackjack variants, roulette, baccarat-type games and specialty table games. Paytables and rules vary by table — review the rules before play.
Table limits and side bets differ across tables; higher-stakes options may be available for VIPs and higher-tier accounts.
Poker
Royal Ace does not run a large dedicated poker room; some poker-style games or table variants may be available in the casino software, but there is no major independent poker network tied to the site.
If you’re seeking a robust poker ecosystem, consider dedicated poker networks rather than Royal Ace’s limited poker-style offerings.
Live Dealers
Royal Ace historically has not emphasized live dealer games the way modern live casinos do; the main offering is RTG RNG-based casino games rather than a large live-dealer lobby.
Players who prioritise live dealer titles may find the selection limited compared with live-focused operators.
Casual Games
Specialty offerings may include keno-style, scratch and other small instant-win style games depending on the RTG package the site runs.
Royal Ace Casino — Casino Focus
Royal Ace is primarily a casino operator rather than a sportsbook, and our Royal Ace Casino casino/slots reviews concentrate on slots, table games and progressive jackpots.
The site’s biggest draw is the headline bonuses and the RTG library, but player-reported payout and support concerns are a major counterpoint.
This review pulls in relevant keywords such as online casino, casino games, real money online casino and no deposit bonus to help players searching for reliable information on Royal Ace.
Sports
N/A — Royal Ace does not operate a sportsbook under the main brand.
Players seeking sports betting should look to specialist sportsbook providers.
Royal Ace’s focus remains casino-only, which simplifies the product offering but narrows options for players who want both sportsbook and casino in one account.
eSports
N/A — not a core offering for Royal Ace Ace Casino.
Royal Ace’s platform does not promote eSports markets as part of its main product mix.
Players interested in eSports wagering should choose a dedicated eSports-friendly operator.
Virtual Sports
Not a primary focus; virtual sports availability depends on the site build and third-party integrations.
Where available, virtual sports are usually limited and not a core product for Royal Ace.
Mobile Experience
Royal Ace’s platform is accessible via mobile browser and some RTG-powered sites offer mobile-optimized play. The experience is functional but less refined than modern dedicated casino apps.
Compatibility and performance can vary by device and the particular RTG implementation used by the site.
Security and Safety
The operator uses basic security measures typical of offshore casinos, but because regulation is limited in Costa Rica, this provides less independent oversight than MGA/UKGC licenses. Players have limited formal recourse in disputes.
- General support (support@royalacecasino.com )
- Security-related concerns (security@royalacecasino.com )
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These contact addresses are illustrative; players should verify the casino’s official Help/Contact pages for current support channels and any additional complaint routes.
How to Sign Up, Deposit, and Withdraw
Registration is straightforward — standard account creation with personal details is required. Players must verify identity for withdrawals per site KYC policies.
How to Deposit
Follow these steps to make your first deposit.
- Create account → Login → Go to Cashier/Deposit → Choose a deposit method → Enter amount (min amounts may apply) → Complete transaction and claim any promo code if applicable.
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How to Withdraw
Go to Cashier/Withdraw and follow the instructions — be ready to provide KYC documents when requested. security@royalacecasino.com
- Go to Cashier/Withdraw → Select withdrawal method → Enter withdraw amount (meet minimums and any wagering requirements) → Provide KYC documents if requested → Await processing (be prepared for longer processing times than advertised)
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Final Verdict
Royal Ace offers a broad RTG game library and headline-grabbing bonuses which may appeal to players seeking large match offers, especially in jurisdictions with fewer regulated options.
However, the operator’s Costa Rica jurisdiction, repeated reports of slow/blocked withdrawals, fees and mixed customer service make it a high-risk choice. We recommend caution: only deposit amounts you can afford to lose and review current user feedback regarding withdrawals before playing.
Disclaimer
Gambling of all kinds can be addictive, if left unchecked. It is important to recognise the signs of gambling addiction before it becomes all-consuming. Please visit our gambling addiction page where you can find more information.
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